SHIPPING:
Orders typically ship in 1-4 business days. HOWEVER, during the holidays and other busy time, orders can take 1-3 weeks to ship because we are handling a high volume of orders. Once a package leaves our shop, we are unable to control how it is handled by the carrier. If it happens and your order arrives damaged, please contact us immediately so that we can do our best to resolve the issue. Please verify your shipping address is correct at checkout (through our shop AND through PayPal if you choose to checkout with their services) before submitting your order. We are not responsible for orders shipped to incorrectly submitted addresses. Customers are responsible for paying any reshipping charges associated with a package if an incorrect shipping address is entered at checkout.
RETURNS:
At this time, we kindly request that you understand our store policy, which states that we do not accept returns. We apologize for any inconvenience this may cause and appreciate your understanding. Our commitment is to provide you with high-quality products and excellent service, and we are always here to address any concerns or issues you may have with your purchase. Your satisfaction is our top priority, and we look forward to serving you with the utmost care and attention.
If your order arrived damaged, please send us an email at crousepress@gmail.com within 3 days of receiving your order and we'll do our best to make it right. If your order arrived damaged, you can get a store credit , but no refunds.
